Our Policy is :  products OK, service OK!

Before your concatct with us for any support, please:

  • Read our FAQs.
  • Make sure that you are using the latest version of our software
  • If you still can’t solve your problem, please feel free to contact our support team. Our response will be quick within two or three business days. Please e-mail us clearly what your problem is and describe us it as particular as possible, e.g, please copy us the error messages, especially the ones with numbers in. If possible, a screen capture of any bugs in the program would be a necessity for us to solve the problem for you better and faster. If you have purchased our software, please write down your order ID, the product name and the the product ID in your e-mail.

Information about downloading software can be found here.
Information about ordering software can be found here
If you have further questions, please contact us.

For any complaints,suggestions or cooperation intents about our products or service, please contact us at manager@okoker.com . We will solve the problems as soon as possible. Your suggestions would be highly appreciated and your cooperation intents would be welcome.


User Manual:

How to play "Okoker Sudoku"?
Quckly start to use "Okoker CD&DVD Burner "
Quckly start to use "Okoker Password Manager "
Quckly start to use "Okoker All Video Converter&Burner Pro "


How to choose a good CD/DVD burner?

How to choose a good MPEG to AVI/DVD/WMV converter and burner?

Just a start as a WMV to AVI/DVD converter

The newest RM to AVI/WMV/DVD converter and burner

What is a good choice of AVI to DVD/WMV converter and burner?

How to convert and burn your video files to DVDs or VCDs with the same software?


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